Frequently Asked Questions
about InfoClean Workloading
Q: What is InfoClean and what does it do?
InfoClean is an amazingly intuitive and powerful workloading tool that enables facility professionals to quickly, easily, and accurately determine the number of staff and funds needed to maintain a facility.
Q: How is InfoClean different from other workloading programs?
InfoClean is easy to use and easy to learn. With InfoClean you will have your
staffing estimates completed in minutes, rather than hours. To see just how easy
it is, run the demo!
Q: I already own workloading software. Will InfoClean help me?
Absolutely! Because InfoClean is so easy to use and inexpensive, even people who already own workloading programs find InfoClean to be a great tool to get quick answers.
Q: What is the Educational Facilities Edition?
The Educational Facilities Edition was designed to complement APPA's
Custodial Staffing Guidelines. In just minutes you can
determine the number of cleaners that your facility needs
based on APPA's 33 space categories and five levels of cleanliness.
Q: What is the International Edition?
The International Edition is similar to the Standard
Edition however, all production rates are based on square
meters and all currencies are supported.
Q: Is training required?
Training is not needed because InfoClean is so easy to use.
Q: How long will it take to learn to use InfoClean?
You will be able to learn how to calculate staffing estimates using InfoClean in less than 10 minutes.
Q: Can I use my own production rates?
Yes! InfoClean is very flexible. You can use the standard production rates that have been field tested in over 2,000 facilities, or you can use your own production rates.
Q: Can I add specialty tasks or non-cleaning tasks?
Yes! InfoClean includes a very easy-to-use yet powerful feature that lets you add any type of task (cleaning or non-cleaning) and determine the time and cost to complete it.
Q: I’d like to be able to compare the cost of various cleaning techniques or staffing plans. Can InfoClean help me?
Definitely! InfoClean is perfect for creating “what-if” scenarios. You can use InfoClean to project the impact of alternative staffing plans, to estimate the savings of using different equipment, or even to estimate the operational cost of a wage increase.
Q: I am an in-house service provider or contractor. How will InfoClean help me?
InfoClean replaces hunches and intuition with facts by answering important questions such as:
• How long will it take to complete a task or clean an area?
• How does changing task frequency affect cost?
• What happens to my bottom line when I add or subtract space?
• What will a wage increase do to my overall budget?
• How do I identify the best maintenance methods/plan?
Q: How will a distributor, manufacturer or manufacturer’s representative
use InfoClean?
InfoClean is a great tool to “dollarize” the payback that a new piece of equipment or cleaning technique will produce.
Q: What is the InfoClean Educational Facilities Edition?
The educational Facilities Edition was designed to complement APPA's
Custodial Staffing Guidelines. In just minutes you can
determine the number of cleaners that your facility needs
based on APPA's five levels of cleanliness.
Q: What are InfoClean’s system requirements?
Microsoft® Windows® 98, 2000, NT 4.x, ME, XP or higher
Pentium® or Celeron® processor (P lll or faster)
CD-ROM drive
256 MB of RAM
20 MB of available hard drive space
Q: Is InfoClean available for Mac?
InfoClean has been optimized to work on Microsoft® Windows® 98, 2000, NT 4.x, ME, XP or higher. A Mac version is in development.
Q: How do I Install InfoClean?
Installing InfoClean takes only a few minutes. Simply insert the InfoClean disc into your CD-ROM drive and installation will begin automatically. Once installed, no further installation is required to run the software.
If the program does not begin automatically:
1. Click the START button.
2. Select RUN.
3. Type “D:\ setup.exe” (where D is your CD-ROM drive). Be sure to include the
quotation marks.
4. Click OK.
Q: I am having trouble installing InfoClean
on a Windows® 98 system.
You may receive an error message during installation because the MS Windows Installer (MSI) service needs to be installed on your system in order to run your installation. If you received and error message, in all likelihood that service is not on your machine. For Win98 machines without MSI you will need INSTMSIA.EXE. You can download INSTMSIA.EXE from: http://www.microsoft.com/downloads/details.aspx?FamilyID=cebbacd8-c094-4255-b702-de3bb768148f&DisplayLang=en#filelist
Once you have upgraded your Windows Installer service, you should be able to complete the desktop application installation successfully. Depending on your IT comfort level, you may want to pass this along to IT.
Q: Does my Information Technology Department need to be involved?
Installing InfoClean is extremely easy. All of the instructions are on the screen. If you are permitted to install an application on your computer, installing InfoClean will take less than two minutes.
Q: Do you have a demo disk?
No. InfoClean is so easy to use that demo disks add little value. You can get a closer at just how easy it is to use by run the demo!
Q: What do we get when we license InfoClean?
You get a complete software package that includes everything you need to workload your facility, including:
• Zone cleaning module
• Specialist cleaning module
• Worksheets for collecting building data
• Extensive help file and user guide
Q: How much does InfoClean cost?
InfoClean is just $99, and it does not require additional maintenance or annual renewals, making it an exceptional value for your business. Shipping is $8 in the US, $14 for Canada.
Q: How do I order InfoClean?
For ordering details, click here
Q: How do I back up my work?
Each time that you save a scenario it is saved as part of the InfoClean program file. You can protect yourself against data loss by backing up the InfoClean Specialist and Zone Cleaning Programs (specialist.exe and zone.exe).
